Request Care Home & Domiciliary Staff

How It Works for Clients

We make it straightforward to get the healthcare professionals you need — even at short notice. Here's what happens when you register:

Submit Your Registration

Complete the form with your organisation details and staffing requirements. Takes under 3 minutes.

We Contact You Within 2 Hours

A named account manager calls or emails to verify your details, understand your needs and activate your account.

Submit Shift Requests Any Time

Once registered, request staff by phone, email or through your account manager. Urgent requests go to our 24/7 on-call team immediately.

Staff Confirmed with Full Compliance Pack

Every placement is confirmed with DBS, NMC/HCPC registration where applicable, mandatory training and occupational health documentation.

Every Professional We Place Holds:

✓Enhanced DBS — barred list checked
✓NMC / HCPC registration — verified where required for the role
✓Legal right to work in the UK
✓Occupational health clearance & immunisations
✓Moving & Handling, BLS, Safeguarding, Infection Control
✓Two validated professional references

Prefer to call? Urgent request?

24/7 Urgent Line: +44 7462 867965

Email: info@ftprofessionalcare.co.uk

Office Hours: Mon–Fri, 08:00–18:00

Based in: Romford, Essex, England

Client Registration Form

Your Details

First Name *

Last Name *

Job Title *

Organisation Details

Organisation Name *

Organisation Type *

Location / Postcode *

CQC Registration Number (if applicable)

Contact Details

Phone Number *

Email Address *

Staffing Requirements

Primary Staffing Need *

Estimated Weekly Hours Required

Additional Requirements or Message

I consent to FT Professional Care Solutions Ltd processing my data to respond to this registration and set up a client account, in accordance with the Privacy Policy.

I agree to receive service updates and communications. I may unsubscribe at any time.

✓ Registration Received

Thank you. A member of our team will contact you within 2 business hours. For urgent requests please call us directly.

Questions about booking agency care staff

Can domiciliary care providers request staff?

Yes. Choose Domiciliary Care Provider on the client form and describe your rounds, shift times, locations and required skills. We will discuss suitable worker availability with you.

What information should I include?

Include your service postcode, the role, dates, shift times, required competencies and whether you need one-off or regular cover. For home-care rounds, include travel arrangements and any double-handed visits.

Which areas do you cover?

We are based in Romford, Essex and welcome enquiries from Essex, London and providers across the UK. Each booking depends on suitable staff being available in your area.

How do I request urgent cover?

Call 07462 867965 to discuss an urgent staffing request. A request is only confirmed once we have agreed the worker, shift and booking details with you.